Add-ons that matter: dental, optical, virtual GP services
Choosing private cover is often about the extras that make everyday care easier. Dental, optical, and virtual GP services can close gaps in routine treatment, reduce out-of-pocket costs, and speed up access to advice. Understanding how these add-ons work, how they are priced, and what to compare will help you pick benefits that fit your needs in the UK.
Private health insurance in the UK can feel complex, but add-ons like dental, optical, and virtual GP services are relatively straightforward once you know what to check. These options can reduce routine bills, help you access appointments quickly, and add convenience for families and people with busy schedules. The key is to match cover levels to how often you use dental and eye care, and to understand what a digital GP can and cannot do.
This article is for informational purposes only and should not be considered medical advice. Please consult a qualified healthcare professional for personalized guidance and treatment.
Private health insurance add-ons explained
Dental add-ons usually contribute toward check-ups, hygienist visits, fillings, and sometimes more advanced work like crowns or root canals. Policies often cap how much you can claim per treatment type and per policy year, and some apply short waiting periods before non-urgent work is eligible. Emergency dental treatment is typically covered differently from routine care, so check limits and any contribution you must pay. Networks matter too: some insurers pay higher amounts at partner dentists than at others.
Optical add-ons generally reimburse eye tests and a portion of frames, lenses, or contact lenses. Typical features include an annual allowance, a partner optician network, and separate limits for exams and eyewear. Look for whether prescription sunglasses, blue light filters, or lens coatings are included. Virtual GP services, meanwhile, focus on convenience: app-based booking for same-day or next-day video or phone consultations, electronic private prescriptions, and guidance on referrals. They can help you decide whether to use your policy for specialist pathways or whether NHS care remains appropriate.
Compare private health insurance add-ons
To compare private health insurance effectively, start with how you use care. If you have regular hygienist appointments or wear contact lenses, an add-on with a clear annual allowance may be better than a low monthly premium with tight caps. For digital GP tools, review opening hours, prescription fulfilment, appointment length, and whether the doctor can issue private referrals recognised by your insurer. Pay attention to exclusions: cosmetic dentistry, experimental treatments, and certain lens upgrades are common exclusions or may require you to pay a portion of the cost.
Consider practicalities as well. Claiming methods vary: some apps allow instant digital claims for routine dental and optical expenses, while others require receipts and processing times. Excesses and cost-sharing can apply to add-ons, so confirm whether the policy excess affects dental or optical claims or only inpatient/outpatient hospital claims. If you travel frequently, check if emergency dental treatment abroad is included and how you claim on return.
What to search in private health insurance
When deciding what to search in private health insurance, look for transparent claim limits, short or no waiting periods for routine care, and clear partner networks. Scan policy documents for annual allowance amounts, percentage reimbursements, and any per-visit caps that could reduce value. For families, confirm whether allowances are per person or shared. For virtual GP benefits, review response times, 24-7 availability, language options, clinical governance, and data privacy. Also check how digital GP referrals interact with private hospital networks in your area, so you are not surprised by authorisation rules.
Cost-wise, dental add-ons in the UK commonly add an estimated 7 to 25 pounds per adult per month depending on age, region, and cover level. Optical benefits are often lighter, at roughly 3 to 10 pounds per month, while combined dental and optical bundles can range from about 10 to 30 pounds. Annual allowances for routine dental can sit around 150 to 500 pounds, with separate caps for exams and treatments; optical allowances might range from 100 to 300 pounds per year. Virtual GP services are frequently included in modern policies at no additional premium, though private prescriptions and delivery are paid by the patient. All figures are typical ranges and vary by insurer, underwriting, and location.
Below are example add-ons from well-known UK providers to help you compare private health insurance options. Features and costs change, and exact pricing depends on factors such as age, postcode, and excess.
| Product/Service Name | Provider | Key Features | Cost Estimation (if applicable) |
|---|---|---|---|
| Dental and Optical cash benefits | Bupa | Annual allowances for check-ups, hygienist, fillings, eye tests, frames or lenses; Digital GP typically included on many plans | Dental/optical add-on roughly 10–25 pounds per month; Digital GP often included |
| Dental and Optical add-on plus Virtual GP | AXA Health | Doctor at Hand virtual GP access, claims via app, optical and dental allowances via add-on | Dental/optical add-on about 7–20 pounds per month; Virtual GP often included |
| Optical, Dental and Audiology add-on; Aviva Digital GP | Aviva | Annual allowances, partner networks, app-based digital GP via third-party provider | Add-on around 5–15 pounds per month; Digital GP often included |
| Out-patient dental and optical; Vitality GP | Vitality | Virtual GP via app, allowances for routine dental and eyewear, lifestyle-linked perks may apply | Dental/optical add-on roughly 8–20 pounds per month; Virtual GP often included |
| Dental and optical benefits with remote GP | WPA | Remote GP access, optional cash-style reimbursements for dental and optical | Add-on about 5–18 pounds per month; Virtual GP often included |
Prices, rates, or cost estimates mentioned in this article are based on the latest available information but may change over time. Independent research is advised before making financial decisions.
Finally, check how add-ons interact with the rest of your policy. If you select a higher excess to reduce premiums, clarify whether that excess applies to dental or optical claims. Confirm reimbursement timelines and whether claims can be submitted digitally. If you already receive NHS check-ups or a workplace optical voucher, ensure the add-on still provides value after accounting for those benefits. Matching cover levels to your real usage, while reviewing limits and digital GP capabilities, helps you choose a practical package that supports everyday health without unnecessary extras.
In summary, dental, optical, and virtual GP services can make private cover more useful day to day. By focusing on specific claim limits, partner networks, and how quickly you can reach a clinician via app, you can compare private health insurance options with clarity. Thoughtful selection of add-ons based on how you actually use care can keep costs predictable while improving access and convenience across the UK.